Increase Productivty

Moving an organization

Moving an organization from a “single-swim-lane” development approach to a cross-organizational, “cross-swim-lane” development approach requires organizational changes, including a culture shift. No other initiative demonstrates this as vividly as customer relationship management (CRM). If organizations would implement more cross-organizational BI operational applications (front-office as well as back-office) like CRM, they could significantly reduce their construction efforts on BI decision-support applications.

Although in Business Intelligence Roadmap we do not address organizational changes and culture shifts, we do define the necessary BI project activities that support an integrated enterprise-wide infrastructure. Both technical infrastructure and nontechnical infrastructure are required core competencies for cross-organizational integration. In addition to defining project activities, we identify the roles and responsibilities to be assigned to project team members for each development step.

The development steps outlined in this book form an engineering roadmap that provides a framework for developing different kinds of BI decision-support projects. The flexible entry and exit points of this framework allow you to start with any step as long as you meet the “entry criteria” outlined in the Entry and Exit Criteria and Deliverables Matrix. We also designed these steps to be agile and adaptive so that you can organize and manage the development of a BI application as multiple subprojects, each going through several of its own iterations or releases. For example, Figure 0.4 shows two iterations each for the Extract/Transform/Load (ETL), Application, and Meta Data Repository subprojects.

Taken from : Business Intelligence Roadmap- By Larissa T. Moss, Shaku Atre